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Who we are

In the 2022 IT Client Satisfaction Survey, the Stanford IT community heard loud and clear that the student technology support experience could be better. In response to the feedback, the Coalition of Student Technology Support Teams built this website for students as a central place to get information and help with technology at Stanford.  

And, this is not just a website. Behind the scenes, the Coalition and their local teams work together to close the support seams — aligning internal operations, including call and ticket handoffs, creating cohesive support content, and much more.

The Coalition

Led by Learning Technology & Spaces (LTS) and University IT (UIT), the Coalition is a group convened as part of the initiative to Improve Student Technology Support Experience. The group represents organizations (see list in the sidebar) engaged in providing technology support services for students across the Stanford community.

Interested in joining the Coalition? Reach out to us at stutechexp@stanford.edu.

Feedback

The student voice is critical to the success of this website. Help us continue to improve the website and your entire support experience by sharing feedback. Please reach out to the project team at stutechexp@stanford.edu

UIT

  • Cardinal Print
  • Computer Resource Consultants (CRC)
  • Enterprise Service Desk
  • Information Security Office
  • IT Infrastructure
  • IT Operations Center (ITOC)
  • Networking
  • Service Strategy

VPSA

  • Learning Technologies & Spaces
    • Lathrop Learning Hub / Tech Desk
    • Student Technical Support
    • Technical Systems
  • Student & Academic Services

R&DE

  • Central Operations

 

SUNet login required to view Coalition membership.